Contact
Nous sommes là pour vous aider et vous informer sur ce qu'une équipe de centre d'appels passionnée comme SureCall peut faire pour vous et votre entreprise. Aucune question n'est trop mineure, aucune entreprise n'est trop grande ou trop petite. Alors contactez-nous et laissez-nous vous montrer ce que nous faisons de mieux !
ENVOYEZ-NOUS UN EMAIL
Motivé par un objectif, axé sur le client, toujours !
Qui sommes-nous
SureCall Contact Centers Ltd. est un centre de contact et un BPO de premier plan.
Nous sommes une équipe de professionnels qui s'attaquent à tout, des projets complexes de grande envergure aux travaux de plus petite envergure. Motivés par notre engagement envers l'excellence, nous faisons le maximum pour garantir que nos clients et partenaires ainsi que leurs clients soient pris en charge !
We at SureCall CC can offer you quality customer center services to make sure you don’t miss a single call from your customers. Our omnichannel support helps you attend to every inbound call, gain leads, convert them into potential clients, and manage all other of your customer interactions at once.
What’s great about our services is that we help you personalize your customer support solutions based on the kind of business you have and, more importantly, the type of people you serve.
Make every call a gateway to your success.
Une super équipe, une super ambiance !
Notre équipe est là pour concevoir les solutions qui vous conviennent. Notre objectif est de collaborer avec vous pour vous proposer de nouvelles façons innovantes de développer et de faire croître votre entreprise tout en gardant vos clients satisfaits.
Rejoignez l'équipe SureCall
Notre équipe est engagée et dévouée au même objectif, et nous nous soutenons mutuellement pour faire le meilleur travail possible. Rejoignez notre équipe et découvrez comment nous fournissons non seulement des solutions solides pour aider nos clients à se développer et à réussir, mais nous accomplissons également un travail important dans nos communautés et à l'échelle mondiale pour un monde meilleur.
Témoignages de clients
- « Vous ne pouvez pas battre la tranquillité d’esprit qu’ils offrent. »
Ville d'Aspen
Why Choose Us
SureCall CC has been working as one of the successful US-based contact center companies with countless of our clients from different industries.
We can guarantee that we can create the most fitting, responsive, and failproof contact center solutions for you.
Complete Contact Center Solutions
Whether it’s rebate processing, business process outsourcing (BPO), or online billing, you can trust our team thanks to our segregated teams to manage departmental workforces.
Trained Call center and Technical Agents
Get answers to every single customer call from our licensed and trained customer center agents. Help your customers resolve doubts, give them instantaneous technical guidance, and more by a singular and central team of highly trained call center agents from us.
Omnichannel Customer Center Solutions
Manage customer interactions in multiple channels integrated into one platform. Reach out easily to any customer as we help you manage customer interactions through any platform, whether it’s phone calls, webchats, con calls, and more. We are one of the flexible contact center services provider, offering the same level of customer satisfaction no matter where and how they want to communicate.
Nos services de centre de contact
Our contact center and customer service can offer you tailor-made support for each business department you have.
Assign dedicated teams of professionals to help your customers by means of interactions whether it's guidance, feedback, doubt clearance, or more instantly and effectively.
Services de dénonciation
Our customer support services are quick, and effective, and are managed by experienced agents to help your customers get to the solution of an issue in the fastest way possible.
Rebate Processing Services
We simplify rebate processing services by lending you that extra hand. Trust our customer support solutions to make your rebate processing quicker and more effective through seamless omnichannel customer communication.
Business Process Optimization
Streamline your business operations by allowing our team to manage the communications part of it. Here is where an outsourced contact center services can help you manage your multiple, and intricate business processes all at the same time without having to manage a dedicated customer service department.
Inbound Customer Service
Pick up every, single call and direct it to our professionals, duly trained in contact center communication and customer experience management. Help all your customers resolve doubts, have their questions answered, and find guidance and consultancy without fail.
Boost Your Business Efficiency with a Trusted US Based Contact Center Company
Streamline your business processes and enhance efficiency with professional outsourced contact center support. As one of the leading US based contact center companies, we specialize in delivering seamless customer communication and support services tailored to your unique needs.
Our mission goes beyond offering just customer support. we provide productive contact center services designed to keep your customers informed and engaged with your products or services at all times.
Serving businesses across multiple industries, we excel in providing exceptional service on all platforms. With interactive, timely, and efficient responses, we help optimize your business operations and drive customer satisfaction.
Looking for a reliable contact center for business? Tell us how you envision serving your customers, and we’ll craft a strategy that fits your goals. No need for costly infrastructure—outsource to us and enjoy fast, effective customer support while cutting costs.
Discover how outsourcing to our expert team can transform your business. Contact us today and experience why we’re a top choice among US-based contact center companies!
Keep them informed and updated by:
-
General and technical assistance over an omnichannel platform
-
Bilingual customer support
-
AI-powered voice chats
-
Food services and delivery processes
-
Emergency response escalations
-
24/7 Services 365 days a year​
​
Discover the Leading Contact Center Services Provider in the USA
Make your business processes lucid and faster with the help of outsourced contact center support. We not only offer you backup for customer support and communication, but we aim to offer you productive customer solutions. Our motto is to keep your customers posted and educated about your products or services all the time.
We are a US-based contact center company working for multiple industries. Our goal is to deliver the best customer service on all platforms. By creating interactive, timely, and brisk responses, you can optimize your business and get happy customers.
All you need to do is tell us how you would like us to serve your customers. We can boost all your business processes without needing brick-and-mortar office units. By outsourcing a contact center services provider in the US such as SureCall Contact Centers, you can ensure quick and easy customer support without having to spend thousands of dollars. Discover it today by joining forces with us.
Customized Contact Center Services for You
Get tailor-made customer services and emergency customer response services with the help of an outsourced contact center in the US. We at SureCall CC offer you the best customer care support for a variety of needs. We enhance our customer support assistance with the help of the latest technologies including AI. Your search for the best contact center services provider has come to an end with us. Talk to us today to help your customers stay informed and happy.
How Our Contact Center Services Can Help Your Business
Businesses in the US need faster processing and management, which can make them offer flawless and uncompromised services to their clients.
Luckily, our customer center and customer service can help you reach that level of productivity.
We offer tailor-made customer-centered solutions for every organizational workforce. Moreover, we have also been qualified as an affordable contact center for business by none other than our clients.
We offer tailor-made customer-centered solutions for every organizational workforce. Moreover, we have also been qualified as an affordable contact center for business by none other than our clients.
We prioritize working with our clients in an interactive and customizable environment with all our focus on creating the best customer experiences from the root through effective customer communication support.
From helpdesk to emergency 24/7 customer support to, technical support, and more, our team can help you get the right ROI without having to create internal, separate customer departments. Save yourself the costs of training professionals and trust our trained and licensed experts to manage all your customer interactions seamlessly.
Wondering how we are working worldwide? Thanks to the application of high-quality technological platforms, the usage of omnichannel communication systems, and the latest Artificial Intelligence and Machine Learning Integration with our customer services, we have qualified as one of the international contact center services in contemporary times.
Contact us anytime at https://www.surecallcc.com/ anytime to learn more about how we help you take more calls.
-
Q1. What are the services of a contact center?A contact center provides interactive table customer care solutions. It works as an extension of the business processes without the need for a dedicated customer support unit. It’s possible this way because contact center services are outsourced to help businesses get quick and round-the-clock support for customer service departments. Customer service support also works well to offer business emergency response services for customers.
-
Q2. What are the benefits of outsourcing contact centers?If you have outsourced a contact center, then you are likely to optimize your business departments with the help of smart customer communication and management. Here are the benefits you might be able to get: Enhanced customer experience and support Customer retention Cost-efficiency More data security for your customers Enhanced quality control and monitoring Emergency customer support
-
Q3. How to choose the best US-based contact center companies for my business?Choosing the right US-based contact center for business is not difficult. However, there are technical ways to ensure you find the best contact center there is. Use the following points to find the right contact center: Inbound and outbound customer support Quality Licensed professionals with expertise in related business niches Bilingual support The availability of an emergency response team Reporting Monitoring
-
Q4. What is a contact center service provider?A contact center service provider is a company that helps you outsource your business for optimized and enhanced business operations. By offering your customers the right support and management, US-based contact center companies keep your business efficiency uncompromised while you can do what’s more important for your brand.
-
Q5. How to pick up the best contact center services provider?To pick the best contact center services provider and TA, you may want to consider a company that offers global services through headquarters stationed in the US. Check the contact center service provider’s professional reputation. Please note that the contact center agents must be knowledgeable and licensed to provide consultancy and assistance. Also find out if the company uses the latest technological tools to seamlessly integrate customer service with business tools such as CRM, and more.
FAIRE DU BIEN À CHAQUE APPEL
Notre programme GoodCall™ a été lancé en 2016 et continue d'évoluer à mesure que nous trouvons de nouvelles façons de redonner à notre communauté mondiale. Ce qui a commencé comme une initiative locale visant à aider les organisations à but non lucratif ou les organismes de bienfaisance enregistrés en reversant chaque année un pourcentage de leurs revenus sous forme de don est devenu quelque chose de beaucoup plus utile.
Aujourd'hui, SureCall s'associe à Hero Girls™ pour s'efforcer d'éduquer les filles des communautés mal desservies et en développement du monde entier. Chaque appel que notre équipe prend ici chez SureCall contribue à cette cause importante, et nous pensons donc que nous faisons vraiment du bien à chaque appel. Le 3 juin 2019, SureCall est devenue une société certifiée B Corporation. La certification B Corp est la seule certification qui mesure l'ensemble des performances sociales et environnementales d'une entreprise. L'évaluation d'impact B évalue l'impact des opérations et du modèle commercial de votre entreprise sur vos travailleurs, votre communauté, votre environnement et vos clients. La certification B Corp prouve que votre entreprise répond aux normes les plus élevées de performance vérifiée. SureCall a également rejoint l'UNCG en tant que signataire et participant en 2019.
Développez votre entreprise grâce à un service d'excellence primé ! Découvrez les secrets de nos solutions BPO acclamées en parcourant notre blog perspicace.
Cliquez ici pour apprendre des meilleurs et transformer vos opérations grâce à notre expertise.