40+
Years Experience
24/7
Suppot Avaliable
365
Days a year
100%
Customer Focused
Trustpilot Reviews
The Real Value we are Bringing to You.
Get live, 24/7/365 AI-assisted coverage starting at just $150 per month, with talk time as low as $0.90 per minute. No calls? No problem. When your phones are quiet, your bill stays low, meaning you pay little to nothing unless your business actually needs support.
Think of it as on-demand insurance for your phones: always on, always ready, and only costing you when you use it. Our clients typically save 40–70% compared to hiring and staffing their own team, and for low call volumes, total savings can soar to 95% or more.
Bottom line: you get a fully staffed, always-on contact center for less than the cost of a part-time employee or even your monthly coffee run.
Scalable. Secure. Smart. Onshore
Never Miss a Call—Enhance Every Customer Interaction
SureCall delivers professional, omnichannel contact center solutions tailored to your business. Our dedicated team ensures seamless communication across all channels, helping you capture every lead, support your customers, and drive growth—without the need for an internal call center. With personalized support strategies built around your business and your audience, we’ve got you covered.
Leading the Industry
SureCall Contact Centers Ltd. is a B Corp certified leader in omnichannel communication solutions
Why Choose SureCall?
1. Complete Contact Center Solutions
Whether it’s rebate processing, business process outsourcing (BPO), or online billing, you can trust our team thanks to our segregated teams to manage departmental workforces.
2. Trained Call center and Technical Agents
Get answers for every single customer call from our trained customer center agents. Help your customers resolve issues, give them instantaneous technical guidance, handle sales and more with a team of highly trained call center agents.
3. Omnichannel Customer Center Solutions
Engage customers across phone, webchat, conferencing, sms and more—through one integrated solution. As a flexible contact center provider, we deliver consistent, high-quality service on every channel your customers prefer.
Our Services
Tailored contact center services designed to enhance customer engagement and operational efficiency
One Great Team
Led by CEO and Founder Marc Bombenon, our team comprises skilled professionals dedicated to service excellence
Dedicated to Your Success
Our experienced leadership team and skilled professionals work together to deliver exceptional customer service excellence across all operations.
Awards & Recognition
Recognized globally for excellence in service delivery and corporate responsibility
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Client Testimonials
Hear what our partners have to say about working with SureCall
"We are extremely pleased with this medical answering service. The operators are courteous, professional, and well-trained in handling sensitive patient information. Calls are answered promptly and messages are always accurate, which is essential in a medical setting. Their reliability after hours and during emergencies has been invaluable to our practice. The service integrates smoothly with our workflow and gives our staff and patients confidence that every call is handled with care. We highly recommend them to any healthcare practice looking for a dependable and compassionate answering service."
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Kathy
"I can confidently say that this is a company that excels in customer service. Their team is professional, efficient, and highly attentive to customer needs. SureCall is dedicated to providing an outstanding service experience for every client, which is well-recognized in the industry. Their positive corporate culture also supports this high level of service, also making it an amazing place to work at. If you're looking for truly top-notch customer service, I strongly recommend SureCall."
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Ye Wang
"SureCall Contact Centers has been very beneficial with helping answer phone calls for us when we are unable. They have great professionalism and very courteous while following our program policies and procedures. Thank you SureCall! Please keep up the excellent work!".
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Jeff Winter
"We've been with SureCall for almost 18 years and they are an important part of our team. They are helpful and responsive, and if anything needs fixing they are on it right away. They've also continued to improve their service offerings to change with the times. I highly recommend them."
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Herbert Chan
"Service is Excellent."
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Kathleen S - U Of C
"Excellent customer service representative."
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Robert U - US Consulate
The SureCall Advantage: Higher Quality, Lower Costs
Our GoodCall™ program launched in 2016 and continues to evolve as we find even more ways to give back to our global community. What started out as a local endeavor to assist organizations who were non-profit or registered charities by giving back a percentage of revenues as a donation each year has spun into something much more purposeful.
Today, SureCall is teaming up with Hero Girls™ on an endeavor to educate girls in under-served and developing communities around the world. Every call our team takes here at SureCall is contributing to this important cause, and so we believe we are truly ‘Doing Good with Every Call’. On June 3, 2019, SureCall became a Certified B Corporation. B Corp Certification is the only certification that measures a company’s entire social and environmental performance. The B Impact Assessment evaluates how your company’s operations and business model impacts your workers, community, environment, and customers. B Corp Certification proves your business is meeting the highest standards of verified performance. SureCall also joined the UNCG as a signatory and participant in 2019.
Get in Touch
Contact us today to learn how we can transform your customer experience
USA
600 17th Street, Suite 2800, Denver, Colorado 80202
1 (888) 735-7166
Canada
2535 3 Avenue SE, Suite 410, Calgary, Alberta T2A 7W5
1 (877) 310-0088
UK
169 Great Portland Street, 5th Floor, London, W1W 5PF
+44 20 3885 3573