Contacto
Estamos aquí para ayudarlo y educarlo sobre lo que un equipo de centro de llamadas apasionado como SureCall puede hacer por usted y su negocio. Ninguna pregunta es demasiado pequeña, ninguna empresa es demasiado grande o demasiado pequeña. ¡Así que póngase en contacto con nosotros y permítanos mostrarle lo que hacemos mejor!
ENVÍANOS UN CORREO ELECTRÓNICO
¡Orientado a un propósito y centrado en el cliente, siempre!
Quienes somos
SureCall Contact Centers Ltd. actúa como centro de contacto y BPO líder.
Somos un equipo de profesionales que se ocupa de todo, desde proyectos complejos de gran envergadura hasta trabajos de menor escala. Impulsados por nuestro compromiso con la excelencia, hacemos un esfuerzo adicional para garantizar que nuestros clientes y socios, así como sus clientes, estén bien atendidos.
¡Un gran equipo, una gran vibra!
Nuestro equipo está aquí para diseñar las soluciones adecuadas para usted. Nuestro objetivo es asociarnos con usted para ofrecerle nuevas e innovadoras formas de expandir y hacer crecer su negocio, manteniendo a sus clientes satisfechos.
Únase al equipo SureCall
Nuestro equipo está comprometido y dedicado al mismo propósito, y nos apoyamos mutuamente para hacer el mejor trabajo posible. Únase a nuestro equipo y descubra cómo no solo brindamos soluciones sólidas para ayudar a nuestros clientes a crecer y tener éxito, sino que también realizamos un trabajo importante en nuestras comunidades y a nivel mundial para un mundo mejor.
Testimonios de clientes
- "No se puede superar la tranquilidad que ofrecen".
Ciudad de Aspen
Why We Stand Out?
We at SureCall CC cover the tasks of all your business departments. From emergency support to business communication and process management, we are the contact center services provider that covers you whenever you decide to work with us.
Our contact center services are meant to help you with omnichannel support. We answer your customers not only over calls, but also in messages, webchats, social media, and more.
We are blessed to work with a team of professionals who can offer you customized and industry-specific services. Choose our contact center for business to provide your customers with timely customer support.
Keep them informed and updated by:
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General and technical assistance over an omnichannel platform
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Bilingual customer support
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AI-powered voice chats
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Food services and delivery processes
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Emergency response escalations
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24/7 Services 365 days a year
The SureCall Team Awaits: Are You Ready?
Make your business processes lucid and faster with the help of outsourced contact center support. We not only offer you backup for customer support and communication, but we aim to offer you productive customer solutions. Our motto is to keep your customers posted and educated about your products or services all the time.
We are a US-based contact center company working for multiple industries. Our goal is to deliver the best customer service on all platforms. By creating interactive, timely, and brisk responses, you can optimize your business and get happy customers.
All you need to do is tell us how you would like us to serve your customers. We can boost all your business processes without needing brick-and-mortar office units. By outsourcing a contact center services provider such as us, you can ensure quick and easy customer support without having to spend thousands of dollars. Discover it today by joining forces with us.
Customized Contact Center Services for You
Get tailor-made customer services and emergency customer response services with the help of an outsourced contact center in the US. We at SureCall CC offer you the best customer care support for a variety of needs. We enhance our customer support assistance with the help of the latest technologies including AI. Your search for the best contact center services provider has come to an end with us. Talk to us today to help your customers stay informed and happy.
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Q1. What are the services of a contact center?A contact center provides interactive customer support services. It works as an extension of the business processes without the need for a dedicated customer support unit. It’s possible this way because contact center services are outsourced to help businesses get quick and round-the-clock support for customer service departments. Customer service support also works well to offer business emergency response services for customers.
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Q2. What are the benefits of outsourcing contact centers?If you have outsourced a contact center, then you are likely to optimize your business departments with the help of smart customer communication and management. Here are the benefits you might be able to get: ● Enhanced customer experience and support ● Customer retention ● Cost-efficiency ● More data security for your customers ● Enhanced quality control and monitoring ● Emergency customer support
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Q3. How to choose the best US-based contact center companies for my business?Choosing the right US-based contact center for business is not difficult. However, there are technical ways to ensure you find the best contact center there is. Use the following points to find the right contact center: ● Inbound and outbound customer support ● Quality ● Licensed professionals with expertise in related business niches ● Bilingual support ● The availability of an emergency response team ● Reporting ● Monitoring
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Q4. What is a contact center service provider?A contact center service provider is a company that helps you outsource your business for optimized and enhanced business operations. By offering your customers the right support and management, US-based contact center companies keep your business efficiency uncompromised while you can do what’s more important for your brand.
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Q5. How to pick up the best contact center services provider?To pick the best contact center services provider and TA, you may want to consider a company that offers global services through headquarters stationed in the US. Check the contact center service provider’s professional reputation. Please note that the contact center agents must be knowledgeable and licensed to provide consultancy and assistance. Also find out if the company uses the latest technological tools to seamlessly integrate customer service with business tools such as CRM, and more.
HACIENDO EL BIEN CON CADA LLAMADO
Nuestro programa GoodCall™ se lanzó en 2016 y continúa evolucionando a medida que encontramos más formas de contribuir a nuestra comunidad global. Lo que comenzó como un esfuerzo local para ayudar a organizaciones sin fines de lucro o entidades benéficas registradas mediante la devolución de un porcentaje de los ingresos como donación cada año se ha convertido en algo mucho más útil.
Hoy, SureCall se ha asociado con Hero Girls™ en un esfuerzo por educar a las niñas en comunidades desatendidas y en desarrollo en todo el mundo. Cada llamada que nuestro equipo atiende aquí en SureCall contribuye a esta importante causa, y por eso creemos que realmente estamos "haciendo el bien con cada llamada". El 3 de junio de 2019, SureCall se convirtió en una Corporación B Certificada. La Certificación B Corp es la única certificación que mide todo el desempeño social y ambiental de una empresa. La Evaluación de Impacto B evalúa cómo las operaciones y el modelo de negocios de su empresa impactan a sus trabajadores, comunidad, medio ambiente y clientes. La Certificación B Corp demuestra que su empresa cumple con los más altos estándares de desempeño verificado. SureCall también se unió a la UNCG como signatario y participante en 2019.
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