Emergency Response Solutions

SureCall Contact Centers creates peace of mind with our extensive experience in Emergency Response Services and Lone Worker Solutions. Emergencies come at any hour of the day and efficient handling of emergency calls is crucial to the success of your business and safety of your team. In the Oil & Gas Industry, health and safety and crisis management is paramount so why not leverage SureCall’s 30+ years of proven industry experience to support your programs.

These are just some of the many solutions offered:

Working alone lines: With legislation in most countries requiring safety measures for your most valuable asset, the people who work for you, SureCall urges you to consider work-alone program management that offers a third party solution that tracks and monitors your team for their safety.

Emergency Response: You know what they say, “Failing to Plan is Planning to Fail”. In your business, crisis management is everything. Dealing with a full-scale disaster or mission critical situation can be devastating if a well-planned system is not implemented. Managing a full disaster response communications protocol can be a daunting task, so why not leave it to SureCall? We will set up systems, processes and workflows that identify what is required for the security of your company and the people who work for you. We’ll take care of notifying all the appropriate personnel quickly and efficiently, and providing full escalation processes that are documented every step of the way.

  • Man Check-in
  • Emergency Response Escalations
  • Bilingual
  • 24/7/365
  • Conference Calls
  • Calls are Monitored and Logged
  • Global escalation