US 1-888-735-7166 / CANADA 1-877-310-0088
US 1-888-735-7166 / CANADA 1-877-310-0088
LEADERSHIP
Desiree B
President and CEO
Desiree’s purpose driven vision and 30+ years of expertise, inspires our focus on utilizing business as a force for good.
Luke C
Director of Culture & Operations
Luke ensures that our dynamic culture runs through every part of our operations, happy people do great work!
Vinay C
Director of Quality Assurance
Quality is of the utmost importance, and Vinay spends all his time analyzing the data so that we meet our client’s expectations.
Dianne L
Client Experience & Design Innovation
Dianne is our design specialist, she customizes your account so that all your needs are met.
Kurt W
Client Experience Lead
Happy customers are our goal, and that is why Kurt commits to building great relationships with all our partners.
Kiran L
Director of Brand Vigilance
Kiran promotes our purpose and passion with a smile, she want you to get to know all about us.
Christine S
CFO
Christine is our numbers gal ensuring we are navigating our purpose driven model to sustainability.
Ryan D
Director of Talent Development
Our team is awesome, and Ryan works with them every day so your customers can experience our Wow Factor!
Marcella D
Client Experience & Design Innovation
For an outstanding onboarding experience, meet Marcella. She will ensure we get you going and launched on time.
Our Founder
Marc Bombenon
Executive Chairman & Business Advisor
Marc Bombenon is the Executive Chairman & Business Advisor of SureCall, based in Calgary, Alberta, Canada. SureCall is a contact center that provides help desk, sales support, and customer service support, along with many other services to corporations and business professionals. Outside of SureCall Mr. Bombenon is involved in many activities beyond business. His love for Calgary has driven him to assist a number of “made in Alberta” charity organizations assisting Albertans in need.
Marc is a strong supporter of the Alberta Cancer Foundation, the Calgary Food Bank, and the Calgary Urban Projects Society. He also supports the Calgary Stampeders football team and the Roughnecks lacrosse team; he had once donated the SureCall facilities in a community organizing effort to keep the football club in Calgary.
Marc Bombenon’s goal with SureCall has been to help companies get their expenses under control and thereby increase their profitability. To help achieve this SureCall operates 24/7/365 supplying a complete set of communications services. Under the leadership of Marc Bombenon, SureCall offers this award-winning service to the clients and their customers. For the complete list of SureCall services, click Canada Call Center Services.